Booty Pirates and GeoLotto
A note to our customers :
As we explained in our earlier email[s] to you, Geonomics Global Games Ltd and Geo24 UK Ltd (the companies behind Booty Pirates and GeoLotto), were acquired by ZEAL Network SE on 30 March 2016. Zeal Network has decided to shut down these UK games and, as a result, your account with Booty Pirates / GeoLotto has now been closed.
Where possible, we have automatically refunded any outstanding balances in customer accounts. If you have not yet received a refund, and you believe that you had an outstanding balance in your account, we might not have been able to process your refund automatically. This might be because we need you to provide up to date contact and/or bank details, for example.
To arrange any refund which is due to you, or if you have any other questions in relation to the closure of your account, please contact the Player Support Team, who are available on 0800 684 8710 from Mon-Sat 8am-8pm (except for Bank Holidays). Email queries can be sent to email@example.com.
Once a player account has been inactive for a period of 12 months, and the account holder has not requested a refund of any outstanding balance, we will donate any such outstanding balance to charity.
If you have already received your refund or contacted the Player Support Team no further action is required.